Draper, UTAH –July 11, 2017—Utah-based CarrierSales, the leading master agency for strategic communications and cloud deployments, has surpassed monthly billings of one million dollars with NICE inContact.
This recent news comes at the heels of earning the top master agent in 2016 and top sales partner, net-new business. According to Geoff Chretien, Director, Channels – North America, “This landmark milestone is proof positive that Carrier Sales’ intense focus on contact center, and our mutual support for one another, has made a real difference. Dana Coates, National Channel Manager, is dedicated solely to the support and management of our partnership with Carrier Sales, and has done a tremendous job driving that success.”
inContact is the cloud contact center software leader with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem.
“It’s one thing to sell a lot of contact center solutions and be recognized with awards; it’s a completely different thing to make sure the solutions get installed and that our partners get paid,” said Richard Murray, President of CarrierSales. “We have had tremendous growth in sales and in billing with inContact over the last three years, but we have been winning awards with inContact for more than a decade. To be the first among our peers to reach this billing milestone truly is a great honor and something that we will cherish. We owe a lot of credit to inContact and to our implementation partners who make sure the deals our partners sell get installed correctly. For me, this achievement really is the tip of the iceberg. We are just getting warmed up with inContact.”
“This billing achievement really is a remarkable feat and puts CarrierSales in a class of our own,” said Ray Hicken, VP Sales for CarrierSales. “The success and momentum we are building around the contact center space is palpable. Partners from around the industry are knocking down our door to be part of this contact center movement we are creating. To be able to tell those partners we sell a lot is one thing; to reach the billing milestones such as this is a game changer. Congrats to inContact, our implementation and sales partners on adding another award to our long list of accolades with inContact.”
CarrierSales recently launched a video that talks more in-depth about the strategic relationship that CarrierSales and inContact have had over the years and what the future holds for both companies. Watch the video here: https://www.youtube.com/watch?v=-ZnDvmgYQ-E
CarrierSales is an award-winning master agent recognized both nationally and internationally for distributing business IT and telecom services with a strategic niche in cloud, contact center, and mobility solutions. Since the creation of CarrierSales in 2001, the company has supported its sales partners with dedicated attention, sales engineering, unparalleled back office support and aggressive commissions. With decades of telecom experience and a forward-thinking portfolio with access to over 350 providers, CarrierSales can tailor a custom solution to fit any company’s unique needs. For more information, go to www.carriersales.com or give us a call at 801-838-7819.